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Frequently Asked Questions

Please select from the following categories:

Bidding Information	Land Development and Construction Use
Budget Information	Medicaidchild
Cable TV & Telecommunications Commission	Meeting Information
Contact Information	Office Hours
Court Information	Online Activity Registration
Day Care Assistance	Online Check Payments
Court Information	Public Safety
Delinquent Real Estate Taxes	Recreation/Sports Activities
Demographics	Road Maintenance/Improvements
Employment Information	Solid Waste/Recycling/Litter Control
Food Stamps	Taxes, Licenses, and Fees
Foster Parent Information	Vehicle Registration Fees
General Information

Bidding Information

Information/Computer Services

Q
Who does a vendor contact if they want to sell IT equipment to the County?
A
The County does not maintain an official Bidders List. You may contact the Procurement Department to leave your name, business description, and contact information to receive future bids related to your particular service or product.
More Information

Procurement

Q
Does the County have a Bidders List and how do I add my name to it?
A
The County does not maintain an official Bidders List. However, you may contact the Procurement Department to leave your name, business description, and contact information to receive future bids related to your particular service or product.
More Information
Q
How do I buy Surplus County Equipment?
A
The Procurement Department has contracted with GovDeals to sell surplus items through the internet in order to give the County an opportunity to auction items throughout the entire year.
Q
How do I find out about currently available Invitation for Bids or Requests for Proposals?
A
Solicitations are publicly posted on the Procurement bulletin board in the Marshall Center, on the Procurement website and on the Commonwealth of Virginia eVA website or you may contact the Procurement Department.
Q
How does the County purchase goods and services?
A
The Procurement Department initiates all formal and informal purchases based on requisitions received from County departments who are in need of goods or services.

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Budget Information

Budget

Q
Do citizens have input into the development of the budget?
A
The Finance office strongly encourages input from Spotsylvania County citizens regarding the budget process and the budget document. Your questions and/or comments regarding the budget can be directed to the Finance office at 540-507-7590 or e-mail budget@spotsylvania.va.us.
More Information
Q
How is the School budget determined?
A
The preparation and approval of the budget for the Spotsylvania County School system is the responsibility of the School Board. The School Superintendent obtains requests for funding from school system staff. The Superintendent's Budget Review Committee, made up of teachers, principals, School Administration staff, citizens, and County Finance staff, meets during the fall to review the needs of the school system and to prioritize the requests. The Superintendent and his staff then compile the proposed budget and hold work sessions with the School Board during January and February. The School Board presents their approved budget to the Board of Supervisors in February. The Board of Supervisors is responsible for determining the funding level to be provided for the School budget. Once this level is determined and included in the approved County budget, the Superintendent makes revisions, as necessary, to the School Board approved budget for adoption by the School Board.
Q
When are the budget public hearings?
A
Budget public hearings are held in October, to get citizen input before compiling the recommended budget, and during the latter part of March or early April, to get citizen reaction to the recommended budget before it is finalized.
Q
Where can I review a copy of the budget?
A
The budget is available on our web site, divided into sections in PDF format. Copies of the budget are also available for review at the C. Melvin Snow, Salem Church and Caroline Street branches of the Central Rappahannock Regional Library, the County's Finance office located in the Marshall Center and the County Administrator's office in the Holbert Building. High school libraries also have copies of the budget for use by the School staff and students.
More Information

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Cable Television

Cable Television & Telecommunications Commission

Q
What number do I call to contact Cox Cable and where is it located?
A
For any questions/inquiries with Cox, you need to call the number referenced on your bill, 540-373-6343. The office is located at 1310 Belman Road, Fredericksburg, VA 22401.
Q
What number do I call to contact the "local" office of Comcast Communications and where is it located?
A
For any questions/inquiries with Comcast, please call the number referenced on your bill, (1)800-COMCAST (266-2278). These calls are directed into an Interactive Voice Response (IVR) system, an automated system where you can check your account balance, make appointments, etc., or go into the Comcast call center. The staff at the call center is trained to respond to customer questions and the call center will forward any inquiries requiring local attention to the local office. Please note: There is no local staff to handle telephone inquiries. If you need to go to the local Comcast office, it is located at 10841 Houser Drive, Fredericksburg 22408.
Q
Why are my Cable Franchise Fees increasing on 1/1/07?
A
Please click on "More Information" for the details.
More Information

Information/Computer Services

Q
When are the Board of Supervisors Meetings televised?
A
Please click on "More Information" for the details.
More Information
Q
Where can I obtain a copy of the videotapes of the Board of Supervisors Meetings?
A
At the Rappahannock Regional Library.
More Information

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Contact Information

Cable Television & Telecommunications Commission

Q
Who do I contact in the County with a Comcast, Verizon or Cox Cable Television complaint?
A
Contact the Spotsylvania County Cable TV & Telecommunications Commission. Contact information can be found in the link below. (NOTE: Any billing questions are to be directed to Comcast at (1)800-COMCAST (266-2278), Verizon at 1-888-553-1555, or Cox at 540-373-6343.)
More Information

County Administration

Q
How do I find out who my Board of Supervisor's representative is?
A
Call the Voter Registrar. Contact information can be found in the link below.
More Information
Q
Where do I report trashy yards/abandoned vehicles?
A
The Zoning Department handles complaints of this nature. Please click on the link for contact information.
More Information
Q
Who do I call to get food stamps, day care help, or report child abuse?
A
Contact the Department of Social Services. Contact information can be found in the link below.
More Information
Q
Who should I talk to about county issues?
A
Contact your Board of Supervisors member. You can determine who your Board member is by contacting the Voter Registrar.
More Information

Economic Development

Q
What's the contact information?
A
Phone- (540) 507-7210 or 800-972-2526 FAX- (540) 507-7207 E-mail: economicdevelopment@spotsylvania.va.us
More Information
Q
Where is the Economic Development Department located?
A
The Economic Development Department is located at:
9019 Old Battlefield Boulevard Suite 310
Spotsylvania, VA 22553
More Information

Parks and Recreation

Q
Where is the Parks and Recreation office?
A
The Spotsylvania Parks and Recreation Department is located at 10910 Leavells Road in Loriella Park. For contact information and directions, check the link below.
More Information

Planning

Q
How do I get to the Planning Department?
A
The Planning Department is located at:
9019 Old Battlefield Boulevard Suite 320
Spotsylvania, VA 22553
More Information

Procurement

Q
How do I contact the Purchasing Department?
A
Please click on the link below for contact information.
More Information

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Court Information

Commonwealth's Attorney

Q
How do I find out if my case is still scheduled for court?
A
You can call the Clerk's Office directly. Contact information can be found in the link below.
More Information

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Day Care Assistance

Social Services

Q
Both my husband and I work. Would we qualify for day care assistance or is it only for single parents?
A
Qualifications for assistance are based on a variety of factors including income. If all other factors are ok, and you and your husband fall within the necessary income level, you may be eligible to receive assistance with day care costs.
Q
How do I receive Block Grant child care assistance?
A
You may pick up and submit a Block Grant Child Care Waiting List Screening Form at the Spotsylvania DSS. The agency will use the information on the form to input data into the Waiting List Database. The Database will calculate eligibility for the waiting list.
Q
How will I find out when I am able to receive Block Grant child care assistance?
A
You will be notified by mail. It is important to notify DSS of address changes to assure that your waiting list information is current.
Q
If I am approved to receive child care assistance, what happens next?
A
The DSS will provide child care subsidies to most licensed Child Care Centers and approved home providers. All home providers, including relatives, will need to pass Child Protective Services and Virginia State Police background checks before becoming approved.
Q
What factors are considered in being eligible for the Block Grant Waiting list?
A
The Waiting List Database considers total family income as well as reasons for seeking child care assistance. You need to be seeking employment, employed or attending an approved educational/training activity.
Q
What resources are available to assist me in selecting a child care provider?
A
Please call Child Care Network at 540-373-3275 or use the following website: Virginia Department of Social Services at http://www.dss.virginia.gov
More Information
Q
What type of assistance does Spotsylvania offer for day care?
A
Spotsylvania has three different child care subsidy programs: 1. The View child program that provides child care subsidies to individuals on TANF who are volunteer or mandated participants of the View program. 2. The Head Start child care program that provides child care subsidies to income eligible customers enrolled in the Head Start program. 3. The Block Grant child care program that provides child care subsidies to income eligible customers who are employed or in an approved educational/training activity.

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Decal Information

Treasurer

Q
Are decals required for 2007?
A
Effective January 1, 2007, it is not required that a decal be displayed on your windshield. A registration fee will replace the decal fee previously charged. It is a fee imposed on each motor vehicle which is normally garaged, stored or parked in the county.For more information, please see the answers to Frequently Asked Questions under the Vehicle Registration topic. You may also access the county website for more information on the Treasurer's home page under Registration Fees for Vehicles.
More Information

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Delinquent Real Estate Taxes

Treasurer

Q
Does Spotsylvania County have a list of real estate properties that have delinquent taxes and are eligible for land sale?
A
Spotsylvania County has an agreement with the firm of Sands, Anderson, Marks and Miller to handle their properties that are eligible for land sale. If you would like more information on the properties eligible for land sale please contact the office of Thomas L Bricken, an attorney with the firm. His office is located at 904 Princess Anne Street, Suite 407. His office may be contacted by calling 540-373-2504

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Demographics

Economic Development

Q
How often is the Demographic Information contained within the demographic package updated?
A
The demographic information is updated on a quarterly basis or as information is available. Click on 'More Information' to access the 2007 Demographic Package.
More Information

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Employment Information

Fire, Rescue & Emergency Management

Q
Does FREM have current job openings?
A
County job openings can be found on the Human Resources' web site. All application information is listed on that site.
More Information
Q
What are the physical and educational requirements to become a Spotsylvania County Firefighter?
A
Firefighters function in hazardous environments and under great stress during emergency operations. The physical demands can be great even for short periods of time. The career agency, the Spotsylvania County Department of Fire, Rescue, and Emergency Management (FREM) has established an agility test to determine the physical readiness of its applicants. The current minimum educational requirements are a high school education or GED and firefighter certification obtained through the Virginia Department of Fire Programs (VDFP). In addition, all firefighters must be licensed by the Virginia Office of Emergency Medical Services (VOEMS) as an Emergency Medical Technician-Basic (EMT-B), EMT-Intermediate (EMT-I), or EMT-Paramedic (EMT-P). Local EMT-B, EMT-I, and EMT-P classes are taught through the local Rappahannock EMS Council (REMSC) at (540) 373-0249.

Human Resources

Q
What are your business hours?
A
We are open Monday to Friday, 8:00 a.m. - 4:30 p.m, and are closed on holidays.
Q
What are your job benefits?
A
For information on job benefits, please check the link below.
More Information
Q
Where can I get a listing of your job openings?
A
Job listings are posted in County buildings, The Free Lance Star newspaper, County TV Channel (Comcast - 23,Cox - 24 and Verizon - 35) and on our website. To view the listing on our website, visit the link below.
More Information

RAFFT

Q
Do I have to live in Spotsylvania, King George, or Caroline counties to be a foster parent with RAFFT?
A
No. If your home is located within a reasonable distance of our counties, we would love to have you join our team.

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Food Stamps

Social Services

Q
Can someone else shop for me like they do now?
A
Yes. You should not let someone else use your EBT card to buy food for you. You can let your worker know that you wish to designate an "authorized representative" who will then be given a card so that they may shop on your behalf. When they receive their card, they will then call the toll free number, 1-866-281-2448, to activate the card and to select a PIN.
Q
How do I apply for food stamps?
A
You may apply for food stamps at the Social Services office, apply electronically, or have an application mailed to you. Once the application has been completed, you will need to schedule an appointment for an interview with an Eligibility Worker.
Q
How do I take something back to the store?
A
Take the item, receipt, and your card back to the store. The store will issue a credit to your food stamp EBT card, which will be available to you immediately. You will not get cash back.
Q
How will I know the balance on my EBT card?
A
There are two easy ways to check: Always keep your store receipts that show your EBT balance. Check the receipt from your last purchase. It shows your available balance. Or, you may call the Customer Service Help Line at 1-866-281-2448. Some retailers may have a machine located at their customer service desk that may be used to check your balance before you go through the checkout line. Always know your available balance before you go shopping.
Q
If I lose or damage my EBT card, how do I get it replaced?
A
Call 1-866-281-2448 to report lost or stolen cards and request a replacement card. A new card will be mailed to you on the next business day or you can contact your worker to request a new card and come in and receieve a replacement. There is a $2.00 replacement fee for your card which will be deducted from the balance on your EBT card. No one will be able to use your EBT card once you report it missing.
Q
If I need to replace my EBT card, how long will it take to get a new card?
A
Once you report your card lost or stolen, a new card will be mailed to you. You should receive your replacement card within 5-6 days. Your PIN will remain the same as before. You may want to continue to use the same PIN. If you want to change your PIN, you must call the toll free number, 1-866-281-2448, to select a new PIN.
Q
What are food stamps?
A
Food stamps are electronic benefits that can be used like cash to buy food at any store that has a sign displaying the Cardinal Card or the Quest sign. Food stamp recipients receive an Electronic Benefits Transfer (EBT) card that is used like a debit card to purchase food items at participating grocery stores.
More Information
Q
What are the consequences for misusing my EBT card?
A
Intentional misue of the EBT card is a crime. You may be disqualified from the Food Stamp program and may be prosecuted if you use your card for illegal purposes, which include selling your card and PIN for cash, drugs, or other items, or exchanging food stamp benefits for cash at a retailer.
Q
What can I buy with food stamps?
A
You can use food stamps to buy food or seeds and plants to grow food in your home garden. You cannot use food stamps to buy: alcoholic beverages or tobacco, hot foods ready for immediate consumption or foods to be eaten on the store premises, pet foods, soap or paper products or other non-food items.
Q
What if I do not want to use all my benefits in one month?
A
The food stamp benefits you do not use stay on your EBT card until you use them. However, if you do not use your card for 90 days, your benefits will be frozen and you must contact your worker to reactivate your account.
Q
What if I get an error message when I am trying to check out?
A
There are 3 error messages that could come up on the Point of Sale terminal when you are trying to check out: 1. CARD NOT ON FILE: If you get this message, call the Customer Service Help Line at 1-866-281-2448. 2. INVALID PIN: If you get this message, you have entered your pin incorrectly. Enter your PIN again. If you do not enter the correct PIN by the 4th try, a "lock" is put on your account and you will not be able to use your card until the next day. If you cannot remember your PIN, call the Customer Service Help Line at 1-866-281-2448 to re-PIN your card. 3. INSUFFICIENT BALANCE: If you get this message, you have tried to spend more than the balance on your EBT card. If your groceries cost more than what you have on your card, you can put some of the items back or pay for the rest in cash. Remember, before you shop, check your EBT balance. Any time you get an error message that you do not understand, call the toll free Customer Service Help Line at 1-866-281-2448.
Q
What if I have questions about my EBT card?
A
Call the toll free Customer Service Help Line at 1-866-281-2448. This telephone line is open 24 hours, every day, for your questions.
Q
What if my store does not have a Point of Sale terminal or the terminal is not working?
A
If your store doesn't have a Point of Sale terminal, you may not be able to use your EBT card there. Ask the store manager or clerk if the store accepts the EBT card. Some smaller retailers may use a paper form that you will need to sign. If the Point of Sale terminal is not working, the store may decide to process your purchase by calling Customer Service to get the information they need to let you buy your food. Some retailers may then limit the amount of your purchase.
Q
What is EBT?
A
EBT stands for Electronic Benefit Transfer. This is a safe, easy and convenient way to use your food stamp benefits. With EBT, you will be using a plastic card called the "Cardinal Card", and a four-digit Personal Indentification Number (PIN) to purchase food items at participating grocery stores.
Q
Where can I shop with my EBT card?
A
Probably where you shop now. All stores that take the EBT card should have a "Quest" or Cardinal sign on the door. If you do not see these signs, ask the store manager or clerk if they accept EBT before shopping.
Q
Who is eligible for food stamps?
A
Residents of Spotsylvania County, who meet established income and resource limits, may be eligible for food stamps.

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Foster Parent Information

RAFFT

Q
How long will a child stay in my home?
A
Some children may need only a few months of care, while others may be in your home longer term. The average length of time a child is in foster care is approximately one year.
Q
Is there a need for foster parents in this area?
A
We always have a need for foster parents, especially those willing to work with children ages 13 and above. Our current RAFFT foster families may be full, or unable to accept a placement temporarily. A foster child may have special requirements such as a home in a particular school district, someone able to provide transportation to medical appointments, etc.
Q
What if the child has to leave after I've gotten attached to him or her?
A
Foster care is designed to be temporary, while Social Services helps the family. Most children will leave your home and return to their families, which is what the child wants more than anything. While foster parents experience sadness at separation, most successfully adjust and continue fostering, knowing that they have positively impacted a child's life. In cases where returning home is not an attainable goal, the court will seek a more permanent goal after one year, such as adoption.
Q
What is the first step in becoming approved as a foster parent?
A
Please contact RAFFT to obtain a packet of information regarding our program. Complete the Application for Agency Approved Providers included in the packet and return it to us. We will notify you of our training classes and help you begin the process.

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General Information

Animal Control

Q
Can I give my own Rabies vaccine?
A
No, it has to be done by a licensed Vet. All dogs and cats need a current Rabies Vaccine by State Law.
Q
Can I take my adopted pet home the same day?
A
No, if the animal is too young to be Spay/Neutered then only Spotsylvania Residents are eligible to adopt and take the animal home.
More Information
Q
Do you have animal traps?
A
Yes, traps are available at the shelter during business hours. Please provide proof of residency.
More Information
Q
Do you pick up cats?
A
No, cats are free roaming animals. If you live in Spotsylvania County and are having trouble with cats, contact the shelter for a trap.
More Information
Q
What's the earliest a puppy/kitten can be Spay/Neutered?
A
Sixteen weeks is the earliest a puppy or kitten can be fixed at the Virginia Kincheloe Spay/Neuter Clinic.
Q
When is the next Rabies Clinic?
A
The County sponored Rabies Clinic is held in the fall and spring of each year. It is advertised in the Free Lance Star, our website, and on local Radio Stations.
More Information
Q
Where is the shelter located?
A
Off of Jefferson Davis Highway (Rt.1)- turn on to Hudgins Road (Rt.661), go to the end of the road-make a left onto TV Drive-shelter located on left next to Payne's Trucking.
More Information

Board of Supervisors

Q
Do you have a listing of vacancies on boards and commissions?
A
We do have a listing of vacancies in our various boards and commissions. Please check the link below to view the listing.
More Information

Clerk of the Circuit Court

Q
Can the Circuit Court staff assist me with filings?
A
We can assist you with any questions about our policies and procedures. However, we are prohibited by law from giving legal advice, restating the law or recommending legal actions.
Q
Can you help with family history research?
A
We'll be happy to show you how to conduct a search, but unfortunately, because of limited staff, we cannot conduct a search for you.
Q
Do you have your records online?
A
Due to limitations imposed by the General Assembly our records are not online. However, you can go online at www.courts.state.va.us to access some Virginia court forms, cases filed in the Circuit Court, and to determine fees and taxes for land recordings.
More Information
Q
How do we obtain a marriage license?
A
Both parties must appear at the Clerk's office with identification, such as a driver's license/passport. The cost is $32.50 payable by cash or check. The license is good for 60 days in the Commonwealth of Virginia. Office hours are 8:00AM to 4:30PM, Monday through Friday and on the first and third Saturdays of each month from 9:00AM to Noon. We request that you come in at least ½ hour before closing to allow enough time to complete your application.
More Information
Q
What are the major responsibilities of the Office of the Clerk of the Circuit Court?
A
The Clerk's office is responsible for recording deeds and other real estate related documents, issuing marriage licenses, processing divorces and name changes, handling civil, criminal, probate and estate matters and maintaining court records and other records as provided by law.
More Information
Q
What do I need to record a document relating to land in Spotsylvania County?
A
To handle the huge volume of transactions, the Clerk's Office initiated a computerized document imaging system in June, 2002. Besides your recording and filing fee, our new automated system requires a computer-generated cover sheet with a scannable bar code for all land recordings. You can create a cover sheet by going to www.landsystems.com. If you require assistance generating a cover sheet on your computer, e-mail info@landsystems.com. If you require assistance completing the cover sheet information, please click on the link below for contact information.
More Information

Economic Development

Q
Do I need a business license to open a business in Spotsylvania?
A
Spotsylvania does not require a business license on a company that has gross reciepts below $100,000. For more information on taxing, click on 'More Information' to access the Commissioner of Revenue's section of the website.
More Information
Q
How can I obtain information on a Building permit?
A
Please contact the Code Compliance Department, 540-507-7222.
More Information
Q
What stores will be located in Cosner Corner?
A
Arby's, Assylum, Bank of America, Bridge's Pizza, Chevy Chase Bank, China Jade, C&R Carpet, Daily Grind, Denny's, Dress Barn, Five Below, Five Guys, Fancy Nails, Hallmark, Home Depot, Justice, Maggie Moo's, Marshalls, Miller Convenience Store, My Cell, Panera Bread, Party America, Quizno's, Rackroom Shoes, Red Robin, Rockaway Bedding, Ross, Sonic, SportsZone, Staples, SuperTarget, Union Bank & Trust and Worldmarket (others to be announced)
Q
What stores will be located in Southpoint II?
A
Advance America Cash Advance, Allstate, American Family Fitness, Applebee's, Bob Evans, CarMax, Carvel, Cell Phone City, Chick-fil-A, Chili's, Cingular, Coldstone Creamery, Foster's Grill, Hair Cuttery, Lin Garden Express, Long & Foster, Longhorn Steakhouse, Lowes, Mattress Discounters, Ozeki Japanese Steakhouse, Southpoint Cleaners, Starbucks, Stuffy Bear Factory, Tropical Smoothie, Uno Chicago Grill, VA BBQ, Wachovia, Wal-Mart, Wendy's, Zeros Subs (others to be announced)
Q
Who is the Director of the Department?
A
Tom Rumora
Q
Who should I contact if I would like to start a business in the county and would like to find out if incentives are available and what Economic Development can do to assist me?
A
Please contact our office at 540-507-7210 or you can download our business incentive brochure and application for more information (click on 'More Information' to access these documents). We may also be able to connect you with State agencies that can assist you.
More Information

Fire, Rescue & Emergency Management

Q
Are tours of the firehouses available?
A
Yes, tours are offered at all stations. School-aged children are the most prevalent visitors to the stations, but everybody is welcomed. Call the individual fire station that you are interested in visiting to set up an appointment. Please note that their availability for tours may be limited by other duties and units may need to remain "in-service" for response to alarms.
More Information
Q
Can houses be donated for fire training?
A
FREM welcomes the opportunity to assess structures for use in training programs. Before a structure can be considered by FREM, a county Demolition Permit from Code Compliance must be obtained. A Demolition Permit establishes three things: (1) The ownership of the structure, (2) the utilities have been disconnected, and (3) the structure has been tested for asbestos and, if applicable, removed. Once a Demolition Permit has been provided to FREM, a representative from the Training Division will visit the site (with or without the owner) and assess the structure's suitability for live fire training. FREM will assess such factors as, proximity to woods, wood lines or brush lands; adequate parking for fire apparatus; proximity to heavily traveled roadways; presence of abandoned septic/wells; proximity to overhead utilities; and proximity to other structures. Please direct questions to the FREM Training Division at (540) 507-7916.
Q
Can vehicles be donated to FREM for training?
A
FREM welcomes motor vehicles to be used for destructive training by crews practicing extrication techniques. Donors should contact the fire station closest to the vehicle and discuss movement of the vehicle to the station for training. Arrangements can be made with any officer, career or volunteer. A clear title must accompany each vehicle regardless of whether the vehicle is driven or towed. Towing of vehicles is the responsibility of the donor, but FREM will attempt to assist with a reduced towing rate or donated towing, if possible. Donors requiring a receipt should make arrangements with the accepting officer.
Q
Does the fire department fill swimming pools?
A
No, they do not fill swimming pools.
Q
Does the fire department service fire extinguishers?
A
The fire department does not service fire extinguishers. There are many fire extinguisher companies listed in the telephone book that have the proper equipment to service them.
Q
How can I become an Emergency Medical Technician (EMT)?
A
Spotsylvania citizens have year-round opportunities to participate in Virginia certification programs. The FREM Training Division supports up to three (3) part-time EMT programs each year. Spotsylvania Volunteer Rescue Squad (SVRS) also provides an annual part-time certification program. FREM-sponsored EMT classes are posted approximately 30 days prior to the class start dates in all county fire and rescue stations and on the Training Division web page. Other localities also provide part-time EMT certification programs. Information on these programs can be obtained through the Rappahannock EMS Council (REMSC) at (540) 373-0249. Also available are community college academic programs through Northern Virginia Community College, J. Sargeant Reynolds, and Virginia Commonwealth University, among others. Please note that CPR certification is a mandatory state requirement for acceptance into any state EMT program. However, CPR training is often provided the weekend immediately prior to the beginning of the EMT program.
Q
How can I get transported from the hospital to my home by ambulance?
A
Spotsylvania County fire and rescue agencies provide emergency transports only, which means we do not provide non-emergency transports from hospitals to homes. If you are looking for non-emergency transportation from a hospital to a home, there are a number of private ambulance services available. These private companies are listed under "Ambulance Service" in the yellow pages.
Q
How can I receive CPR training?
A
FREM does not provide CPR training to the general public. There are several options available in the community to receive this training. Mary Washington Hospital (MWH) provides monthly training to the public at a moderate price. Contact the Department of Education at MWH at (540) 741-1160 for further information. In addition, the Rappahannock Area of the American Red Cross (ARC) also offers CPR and First Aid training in the Fredericksburg region. For more information, contact the local ARC office at (540) 735-0500.
Q
How do I become a firefighter?
A
Citizens interested in volunteering or starting a fire service career have two avenues to gain entry into the service. Personnel interested in volunteering can contact the Volunteer Fire and Rescue Recruitment and Retention Coordinator at (540) 507-7515. Information can be provided in reference to applying for membership with a local fire department. Upon acceptance as a member, a year-round schedule with entry-level training opportunities will be provided. It is common while acquiring volunteer Virginia state firefighter certifications to have accumulated sufficient certifications to qualify for a career, possibly with Spotsylvania FREM, in as little as 18-24 months – while attending classes on a part-time basis. Other avenues in Virginia for a fire service career include applying to large metropolitan departments. Often, these departments provide all necessary training through a full-time recruit academy in approximately 4-6 months. This option is not currently available in the Fredericksburg region.
Q
How do I find out about joining a volunteer fire or rescue (EMS) organization in the County?
A
Generally, it is best to visit the station closest to where you live in the evenings or weekends, when volunteers are on duty. Ask for a membership application and requirements of membership. Once you turn in an application, expect the process to take 45-60 days to reach a vote of the membership.
Q
How do I properly dispose of hazardous waste?
A
For specific questions, please contact Emergency Manager Doug Boggs at (540) 507-7904.
More Information
Q
How do I request a fire report?
A
To request a basic fire report, contact Fire and Rescue Administration at 507-7900. Or send a written request (containing the date of the fire, location, and reason for requesting the report) to Fire and Rescue Administration, P.O. Box 818, Spotsylvania, VA 22553, along with a self-addressed stamped envelope (SASE), and a $5.00 check made payable to the "Spotsylvania County Treasurer." It usually takes 10 days to process these requests. If you are requesting a Cause and Determination, please call Phil Sullivan at (540) 507-7925.
Q
How do I request a rescue report or Pre-hospital Patient Care Report (PPCR)?
A
To request a Pre-hospital Patient Care Report, please contact the Fire, Rescue and Emergency Management Department. Please click on the link below for contact information.
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Q
How many calls does the county's fire and rescue department respond to each year?
A
The department responds to approximately 16,000 emergency and non-emergency calls each year. 65-70% of these calls are requests for Emergency Medical Services.
Q
What are the burn regulations for Spotsylvania County?
A
Burning is permitted for the disposal of leaves, tree, yard, and garden trimmings. The burn site must be 300 feet from any occupied building (other than your own) and be attended at all times. The state burn law says you must burn after 4 p.m. from February 15th thru April 30th. To report illegal burning, call (540) 582-7100. Burning from land clearing for roads or homes may require a permit and specific guidelines. Contact information can be found in the link below.
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Q
What do I have to do to enroll in classes in emergency medical services and firefighting?
A
In Spotsylvania County, a citizen may enroll, on a space-available basis, in one of several evening and weekend Emergency Medical Technician (EMT) classes offered throughout the year. A citizen is not required to already belong to a volunteer rescue squad to be considered for EMT training, but will be required to post a modest deposit for their training. If already a member, the deposit is waived. State requirements that must be met include reasonably good health and no felony convictions. For obvious insurance and required special protective gear reasons, a citizen must become a member of a volunteer fire company in order to be eligible for state-certified firefighting training in Spotsylvania.
Q
What should I do in case of a chemical release?
A
We recommend "sheltering-in-place," by going indoors and tightly shutting all windows and doors leading outdoors. Air conditioners and heaters must be shut down to prevent entry of harmful chemicals. You may receive an automated telephone call advising you of the hazardous condition and when it is safe to come outdoors.
Q
What size address is required on a business or residence?
A
Address numbers for single family dwellings is 3 inches in height. Address numbers for commerical buildings is 4 inches in height if located within 75 feet of a roadway, or at least 10 inches in height if located greater than 75 feet from the street.
Q
What type of extinguisher should I have in my home.
A
You should have at least a rating of 2A10BC. This can be used on ordinary combustibles, flammable liquids, or energized electrical equipment.
Q
Where do I report a leaking fire hydrant?
A
To report a leaking or otherwise defective fire hydrant, contact the Utilities Department at (540) 507-7300.

Information/Computer Services

Q
How do I obtain public information from the County, such as a listing or report of the number of residents in the County that have a pool; a listing of all property zones A-1; etc.?
A
Contact the Information Services Department at 540-507-7500 or by email at IS@spotsylvania.va.us. Information Services charges a $200 minimum fee for staff and resource costs.

GIS/Mapping

Q
Can the County come out and survey my property so I know where my property lines are?
A
Unfortunately, no. The County does not have surveyors in it's employ. Your property boundaries are a civil matter between you and whomever owns the adjacent property, though there are County regulations covering how those lines are established and changed.
Q
Can the County recommend a surveyor, engineer, builder, contractor, etc. for me to use?
A
The County does not make recommendations of which private company to use for any purpose. The standard advice applies to everyone. - Get references from any potential contractor and check them thoroughly. - Make sure you know exactly what you are asking for, what you are getting, when you are getting it, and how much you are paying. - The lowest price is not always the best value. You often "get what you pay for". Ultimately, buyer beware.
Q
How can I get a copy of a tax map or address map?
A
Tax maps and address maps are published at least once annually, and are available online in Adobe Acrobat PDF format at no charge, or by mail, or in person at the GIS office for a fee. Contact the GIS office at (540) 507-7280, or by email at GIS@spotsylvania.va.us for more information.
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Q
How can I get a copy of my deed or plat?
A
The official deed or plat for a property in Spotsylvania County is on file in the Clerk of the Court's office next to the Courthouse. They are not available by fax or mail, but may be available through the Internet in the future. Contact the Clerk's office at (540) 507-7600 for more information.
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Q
I'm getting ready to build a house. How do I get an address?
A
Contact the GIS office at (540) 507-7554, or by email at GIS@spotsylvania.va.us. · You will need to know your tax map ID number, or the owner's name and a general location of the property. · If it is a corner lot, you will need to decide onto which road your driveway access will be. · For property over 1 acre, you will need a site plan or house location survey for us to correctly place your house number in sequence. · If your house totals 3 or more houses accessing an unnamed road, your road will need to be named before we can provide an address. Please contact us to determine an available and appropriate road name.

Planning

Q
How long does the rezoning process take?
A
The process takes a minimum of 90 days, but may take up to 1 year from the time the application is considered complete.
Q
Is there a charge for copies in the Planning Department?
A
There is no charge for under 10 copies. First ten copies at no charge, then $ .10 per copy for more than ten copies. If a citizen asks for eleven copies, he will pay $1.10 (tax included). We do not provide the service of making personal copies for the public.
Q
When are the Planning Commission meetings held?
A
The Planning Commission meets on the first and third Wednesday of each month at 7:30 in the Board of Supervisors chambers at the Holbert Building.

Social Services

Q
Can I get any cash assistance for my children?
A
There is a program entitled Temporary Assistance to Needy Families (TANF) that provides temporary financial assistance to families with children. This program has strict guidelines that govern assistance. A monthly cash payment is distributed to eligible families to meet basic needs or you can opt to receive a lump sum depending on your need. The program is based upon the principles of personal responsibility, time-limited assistance, and work in exchange for benefits. Any one may apply for this program by obtaining an application from our DSS office. When you pick up your application or call for the application, you will need to set up a time for an interview.
More Information
Q
How do I bcome a Spotsylvania DSS Volunteer?
A
Contact the Volunteer Services Coordinator at 540-507-7896 or lmw177@central.dss.state.va.us. Most volunteer positions require an application and a criminal background check.
More Information
Q
What if I plan to move or change my address?
A
Call your worker at DSS. You must always report changes in your address, living arrangements, and/or income to your worker.
Q
What is the mailing address for Social Services?
A
P.O. Box 249, Spotsylvania, VA 22553
Q
What is the telephone number for Social Services?
A
540-507-7898
Q
Where is the Spotsylvania Department of Social Services located?
A
10304 Spotsylvania Avenue, 4th Floor. This is the former Capital One building.

Utilities

Q
Can I draw water from a fire hydrant?
A
In general, it is illegal to draw water from a fire hydrant. However, arrangements can be made through our office to use a fire hydrant for some purposes. Usually a fire hydrant meter must be used for those purposes. For additional information, contact our office. Contact information can be found in the link below.
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Q
Do you provide trash service?
A
No. Please check the Public Works Department website for available convenience sites.
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Q
How do I check for a water leak?
A
Toilets can often be the cause of a "mystery" water leak. Open the cover on the tank. If the water level is above the overflow tube, there is a problem. The water level should be approximately 1/2- inch or so below the top of the overflow pipe. Adjust the float level, so that the water is turned off at that level. If the valve controlled by the float is leaking, it may need to be replaced. Toilet leaks can also be due to leaks at the flapper valve, which lets water flow into the toilet bowl. To test for this, put a drop or two of food coloring into the tank (not the bowl). Wait for about 20-30 minutes and see if the colored water shows up in the bowl. If it does, your flapper valve may need to be replaced.
Q
How much water can I expect my irrigation system to use?
A
Depending on the pressure from the County's water line an irrigation system can use 6 to 9 gallons of water per minute per sprinkler head. As an example: let us assume that one irrigates three (3) days per week for two (2) hours per day at an average 7.5 gallons per minute. That would equal 2,700 gallons per week or 10,800 gallons per month The actual amount of water used by an irrigation system will vary dependant on system pressure, the number and size of the sprinkler heads, the number of days and the amount of time run. Calculation used: 3 d/w X 2hpd (X 60mph) X 7.5 gpm= 3 X 120 X 7.5= 2,700 gallons per week X 4 weeks per month= 10,800 gallons per month
Q
How often do you bill?
A
Once a month.
Q
I have an irrigation system at my home. Is a Backflow Prevention Device required?
A
All irrigation systems, including residential, connected to the potable water supply are required to have a backflow prevention device (BFPD). The type of device ranges from an atmospheric vacuum breaker to a reduced pressure zone BFPD depending on the degree of hazard posed by the irrigation system. These BFPD do fall under the annual testing requirement.
Q
My water is cloudy or discolored, why and what can I do about it?
A
This sometimes happens when either shutting valves or opening a fire hydrant interrupts the normal flow of water. If the water appears cloudy white, it is generally attributed to air in the lines. Most of the time running the cold-water spigots in your house for 10-15 minutes can clear the problem. The water does not need to be on full-stream -- just a small stream.
Q
My water pressure seems high. What should I do?
A
The plumbing code requires a pressure reducing valve (PRV) if your water pressure is over 80 psi. If one was not installed, you will need to have one installed at your cost. A backflow preventer installed at your water meter or inside your building may cause periodic high pressure since this causes you to have what is known as a "closed system". As the hot water heater heats the water, it expands. Since the expanding water can't flow backwards through the backflow preventer, the water pressure increases, this is known as thermal expansion. If the water pressure returns to normal shortly after turning on a faucet, this is most likely the cause of your high water pressure. You may need to reduce the temperature somewhat on your hot water heater and/or you may need to have an expansion tank installed. For more information, call your plumber or call us at 540-507-7300.
Q
My water pressure seems low. What should I do?
A
Low water pressure can be due to a water leak, a crimped water service line, a partially closed valve in your system or may simply be due to your home or building being situated at a high elevation. Customers whose pressure seems low should contact us to determine whether the low pressure is due to a piping problem or simply due to location. If the low pressure is determined to be due to location, you may need to have a water booster pump installed.
QWhat do I do if my sewer backs up?AUnless you are sure the problem is in your line, call the Department of Utilities first! During normal working hours, call 540-507-7300. After normal working hours and on weekends and holidays, call 540-786-2364. We will send someone out to determine where the problem is. There is no charge for this service, and it may save you a plumber's bill. It is best not to use the water if at all possible until the problem is identified.
QWhere is my main water valve in case I need to turn my water off?AUsually the main water valve is located where the water supply pipe enters your home or office. It may be near your clothes washer or hot water heater. In some cases, it may be located under the house in the crawl space. Be sure to locate and mark the main water valve before you need it. That way, you will be able to find and close it quickly should a water leak occur.
Q
Who makes the rules and regulations for drinking water?
A
Regulations are made by both federal and state agencies. The Safe Drinking Water Act (SDWA) passed by Congress in 1974 and amended in 1986 and 1996 is governed by the United States Environmental Protection Agency (USEPA)
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Q
Will the Department of Utilities locate water and sewer lines in my yard if I call "Miss Utility" at 1-800-552-7001?
A
No. We can only locate and mark water and sewer lines, which are on County property. The locators do not mark on private property because those lines belong to the homeowner or business and we have no information (such as maps) indicating where they were installed. Our department maintains water lines to the meter and the property owner is responsible from the meter to the building. Likewise, sewer laterals are maintained by the County to the property line and by the property owner from the property line to the building.

Virginia Cooperative Extension

Q
Where can I get a soil test for my yard or garden?
A
Virginia Cooperative Extension has a soil sample analysis service. Soil samples are analyzed for specific soil nutrients to determine proper application rates of fertilizer and lime for optimum plant growth. A basic analysis costs $7.00 and includes soil pH, P, K, Ca, Mg, Zn, Mn, Cu, Fe, and B. Soluble Salts and Organic Matter tests are available for an additional fee. Completed soil test results, along with a recommendation on fertilization and liming, are mailed to the citizen. You can pick up soil sample boxes, sampling instructions and mailing instructions at the Cooperative Extension Office at the Marshall Center, 8800 Courthouse Road.
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Zoning

Q
How do I find ordinances?
A
1. Go to http://www.municode.com/, 2. Choose online codes, 3. Select your state, 4. Select your County, 5. Select New Site, Frames, 6. Select Chapter 23: Zoning
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Land Development and Construction Use

Building

Q
What do I need to obtain a permit?
A
Please refer to our checklists. They will instruct you as to what is needed to obtain a permit.
More Information
Q
When do I need a permit for a pool?
A
A permit is needed for all swimming pools. A swimming pool is defined as: any structure intended for swimming or recreational bathing that contains water over 24 inches (610 mm) deep. This includes: in-ground, aboveground and on-ground swimming pools, hot tubs and spas. All outdoor swimming pools are required to have a barrier around them. This includes in-ground, aboveground or on-ground pools, hot tubs or spas. The top barrier must be at least 48 inches above grade.

Code Compliance

Q
How long is my Application valid?
A
An application for a permit shall be considered to have been abandoned six (6) months after notification by the Code Official that the application is defective, unless the applicant has diligently sought to resolve any problems that are delaying issuance of the permit; except that for reasonable cause, the Code Official shall grant one (1) or more extensions of time.
QHow long is my Permit valid?AAny permit issued shall become invalid if work on the site authorized by the permit is not commenced within six (6) months after issuance of the permit, or if the authorized work on the site is suspended or abandoned for a period of six (6) months after the time commencing the work; however, permits issued for building equipment such as plumbing, electrical and mechanical work shall not become invalid if the building permit is still in effect. It shall be the responsibility of the permit applicant to prove to the Code Official that work has not been suspended or abandoned. Upon written request, the Code Official may grant one (1) or more extensions.
Q
When do I need a Permit?
A
When you are doing any of the following: 1) Construction, enlarging, altering or demolishing a structure. 2) Changing the use of a structure either within the same use group or to a different use group when the new use requires greater degrees of structural strength, fire protection, exit facilities, ventilation or sanitary provisions. 3) Installing or altering any equipment, which is regulated by the USBC. 4) Removing or disturbing any asbestos or lead containing materials during demolition, alteration, renovation of or additions to structures. 5) Moving a lot line, which affects an existing structure's continued compliance with the building regulations under which it was built. IF YOU ARE UNCLEAR AS TO WHEN A PERMIT IS NEEDED, PLEASE CONTACT OUR OFFICE
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Environmental Engineering

Q
How much land can I disturb without a permit?
A
Less than 2,500 square feet and the land must not be in the Resource Protection Area. (identified under Chesapeake Bay Preservation Ordinance, CBPO)
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Q
What is an RLD (Responsible Land Disturber)?
A
The state of Virginia requires that the applicant of land disturbance permit provide the name of an individual holding a valid Responsible Land Disturber (RLD) Certificate who will be responsible for the land disturbing activity. The RLD can be anyone from the project team or development team holding a valid RLD Certificate who will be in charge of and responsible for carrying out the land disturbing activity for the project.
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Q
What is the purpose of an Erosion Bond?
A
An erosion bond is a financial guarantee to ensure code compliance during construction activities and final stabilization of the site.
More Information
Q
What maintenance is required on sites during construction?
A
All sites must meet minimum requirements per the Virginia Erosion & Sediment Control Handbook.
Q
What type of plans are required to be submitted with an application for land disturbance?
A
Engineered drawn site plans are required for land disturbing activities, however an agreement in lieu of a plan for single family homes may be submitted when the site does not have Floodplain Zone A features or Resource Protection Area features (identified under CBPO - link to Planning) and is approved by the Program Administrator.
Q
When are temporary final erosion inspections issued?
A
December 1 – March 1
Q
When do temporary final erosion inspections have to be finalized?
A
May 15.

Planning

Q
How many copies of a site plan do I need to submit?
A
10 copies. For a minor site plan - 4 copies
Q
How many copies of the Generalized Development Plan do I need to submit for a rezoning or special use permit?
A
10 copies - folded

Zoning

Q
Do I need a permit for a fence?
A
Typically the placement of a fence is not regulated by a permit, although there are guidelines to abide by. Please see Spotsylvania County Zoning Ordinance, Sec 23-5.2.1 (Chapter 23).
More Information
Q
What are building setbacks?
A
The distance between the building and the lot line. The minimum setbacks establish the required yards in a Zoning District, front, side and rear. Please see Spotsylvania County Zoning Ordinance (Chapter 23).
More Information
Q
What is a Variance and how do I apply for one?
A
It is a legal means in seeking relief from the Zoning regulations. Please see Zoning Variance packet to see how to apply.
More Information
Q
What is a Zoning district?
A
A district is created by the Board of Supervisors for the purpose of determining land uses as defined in the Spotsylvania County Zoning Ordinance (Chapter 23).
More Information
Q
When do I need a Health Permit?
A
New construction for Single Family homes when the property is served by well and septic.
More Information
Q
When do I need a Zoning permit?
A
Zoning permits are required for all uses, primary and accessory.
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Q
When is a Special Events application required?
A
Any outdoor event that is open to the general public that may include live music and alcohol. Ex. air shows, races, parties and fundraisers. Please see Special Events application and chapter 3 of the Spotsylvania County Code.
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Medicaid

Social Services

Q
How do I apply for Medicaid?
A
Applications for Medicaid can be mailed from or picked up at the Social Services office. For all Medicaid applications, you will need to provide verifications of any income received. For Aged, Blind and Disabled applications and those applying for Spenddowns, you must also provide verification of resources which may include life insurance, pension plans, bank accounts, burial items, and real estate. Virginia law gives us 45 days to process applications unless someone in your household is pregnant.
Q
If I am not eligible for Medicaid, what else is available?
A
For children under 19 whose parents are over the income limits for Medicaid and do not have any medical insurance, you may be eligible for a medical insurance plan called FAMIS that is offered through the state of Virginia. FAMIS was created to meet the health care needs of Virginia's uninsured children between the ages of birth through 18 years in working families that earn too much to qualify for Medicaid, but not enough to afford private insurance. For uninsured pregnant women who are ineligible for Medicaid solely due to excess income, you may be eligible under FAMIS MOMS. There is a program called State and Local Hospitalization (SLH) that may be able to help pay your hospital bill, as long as you return an application to your local Social Services office within 30 days of your discharge from the hospital. SLH will not cover anything but the hospital bill. This program is based on income and resources only and may be dependent on the availability of funding for this program.
Q
Who is eligible for Medicaid?
A
There are six groups of people who may be eligible for Medicaid. They are: aged 65 years of age and over, blind, permanently disabled people as determined by Social Security or Virginia Department of Rehabilitative Services, pregnant women, adults who are caring for their children who are under the age of 19 years, and children who are under the ago of 19 years.
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Meeting Information

Board of Supervisors

Q
When are the Board of Supervisor's Meetings held?
A
They are held the second and fourth Tuesdays of every month. Regular Board Meetings begin at 3:00 p.m. with public hearings beginning normally at 6:30 p.m. Board work sessions are held the fourth Tuesday of the month at 6:00 p.m. There are occasionally special sessions, and meetings may be cancelled. To see the meeting dates, please use the link below to view the county calendar.
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Q
Where are the Board of Supervisor's meetings held?
A
The meetings are held at the Holbert building which is located at 9104 Courthouse Road Spotsylvania, VA 22553
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Cable Television & Telecommunications Commission

Q
When and where are the Cable TV & Telecommunications Commission meetings held?
A
These meetings are held on the 2nd Thursday of each month, at 7:00 p.m., in the Board of Supervisors Room at the Holbert Building, which is located at 9104 Courthouse Road in Spotsylvania.

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Office Hours

Animal Control

Q
What are the shelter hours?
A
8am-4:30pm Monday-Saturday. Adoptions and Animal Viewing are 10am-3:30pm. Thank You
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County Attorney

Q
What are your business hours?
A
8:00 a.m. to 4:30 p.m., Monday through Friday

County Administration

Q
What are County Admin. office hours?
A
8:00 a.m. to 4:30 p.m. Monday through Friday

Economic Development

Q
What are Economic Development's office hours?
A
Economic Development is open from 8:00 A.M. to 4:30 P.M. Monday through Friday.
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Fire, Rescue & Emergency Management

Q
What are your office hours?
A
Our office hours are 8 a.m. - 4:30 p.m. Monday through Friday.
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Information/Computer Services

Q
What are Information Services hours of operation?
A
Regular hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.
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Parks and Recreation

Q
What are the office hours?
A
The Spotsylvania Parks and Recreation Department is open from 8:00 a.m. – 4:30 p.m., Monday through Friday, except holidays.
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Social Services

Q
What are the Social Services hours of operation?
A
8:00 a.m. to 4:30 p.m., Monday through Friday.

Tourism

Q
What are the Tourism Department office hours?
A
Regular hours 9:00am to 5:00pm. Summer hours 8:30am-7:00pm. Open seven days a week.
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Treasurer

Q
What are your office hours?
A
The Treasurer's office is open Moday through Friday, 8A.M. to 4:30P.M. Extended hours are offered during tax deadlines and decal deadlines.

Utilities

Q
Is someone available during non-office hours to take care of water or sewer emergencies?
A
The normal working hours of this department are 8:00 a.m. to 4:30 p.m., Monday through Friday. In the evenings and on weekends and holidays, personnel are on call to respond to emergencies. They are available 24 hours per day, 365 days per year. If you experience an emergency when the office is closed, please call the Ni River Water Treatment Plant at 540-786-2364.

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Online Activity Registration

Parks and Recreation

Q
What do I need to register for activities online?
A
You will need your Household ID number and Password to log in and either Visa or Master Card.
Q
What if I don't have or want to use a credit card?
A
Registration is accepted with cash, check, money order at the Parks and Recreation Department office.
Q
Can I pay for part of the class now and part of the class later? What if I currently have a balance due on my account?
A
No. When registering for classes online, you will need to pay your entire account balance at the time of registration.
Q
Why can't I register for a course I want?
A
Not every course is available for registration through the Internet.
Q
I decided not to register for a class? How do I make sure my account hasn't been charged?
A
Your registration is only complete after you complete the check out process. If you choose to disconnect before receiving a verification message, your transaction will be automatically deleted.
Q
How do I cancel a registration once I have been through the check out?
A
All cancellations must be done by contacting the Spotsylvania Parks and Recreation Department by the posted deadline. Individuals should follow up their verbal cancellation request with a written refund request. A 20% administrative fee will be charged on all refunds. Credit card refunds will be processed by check.
Q
Is my transaction secure?
A
Spotsylvania County uses the latest in online payment security.
Q
Can Discounts be used for online registrations?
A
Discounts cannot be used for online registrations, but can be used for in office registration when discounts are listed on the activity registration form.

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Online Check Payments

Treasurer

Q
What is an E-Check?
A
E-Check (Electronic Check) allows individuals the ease and convenience of submitting online tax, utility, and parking ticket payments via a secured web page. By utilizing 128-bit encryption software we ensure that your personal bank account information is protected while in transit to our site.
More Information
Q
How does an E-Check work?
A
Using an E-Check is as easy as filling out a personal check - just fill in the required bank account information and tell us the kind of payment you want to make and the amount that you want to pay. Upon completion of the authorization form, we will electronically transmit the information that you have provided to your bank and instruct them to withdraw the amount that you have specified and to forward the payment to the Spotsylvania County Treasurer.
Q
How much does an E-Check cost?
A
It's free! There is no charge from the County or your bank to use this service.
Q
How will I know if my bank paid my bill when I use an E-Check?
A
The transaction will appear as "Spotsylvania CouECHECKS" on your bank statement.
Q
When using an E-Check, when will my bank account be debited?
A
Your bank account may be debited anywhere from 1-5 days after your submission. Payments for tax bills and parking tickets will be considered on-time, as long as submission is made by midnight on the due date. Water and sewer payments need to be made 48 hours prior to the due date or cutoff date to allow sufficient time for processing.
Q
When using an E-Check, may I select the amount to be debited?
A
You may enter any amount that you choose. It is your responsibility, however, to make sure that your bill is paid in full.
Q
When paying with an E-Check, will I receive a receipt?
A
After you submit your payment you will be prompted to print the "Confirmation" screen, which displays the payment amount, the account number that you paid, and your confirmation number. Please keep this printout for your records.
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Public Safety

Emergency Communications

Q
Can the 911 Center communicate with deaf citizens?
A
Yes, the Emergency Communications Center is equipped with Telecommunication Device for the Deaf (TDD) that enables typed communications with deaf callers.
Q
What should I do if my child or I dial 9-1-1 by mistake?
A
Do not hang up because we need to verify that you are ok! As soon as your call is placed, the call-taker can see your information and must confirm that there is not an emergency at your location. They also must verify your name, address and phone number. If you hang up and we cannot reach you, a police unit will be dispatched to your location.
Q
What should I say to the dispatcher in the instance that I have an emergency and dial 9-1-1?
A
Immediately state the exact location and nature of the emergency. Remain as calm as possible, listen to the questions, speak clearly and listen to all instructions being given by the 9-1-1 dispatcher.
Q
When should I dial 9-1-1?
A
9-1-1 is for emergencies only. You should dial 9-1-1 for any Police, Fire, or Medical Emergency –threat to life or property. If you have a non-emergency, you may contact Spotsylvania County dispatch at 540-582-7115.
Q
Who does the 911 Center dispatch?
A
The Emergency Communications Center dispatches for the Sheriff's Office, Department of Fire and Rescue Emergency Services, Spotsylvania County Volunteer Fire Department and Volunteer Rescue Squad, and Chancellor Volunteer Fire Department. These departments serve a population of 94,021 over a 407-square-mile area.

Fire, Rescue & Emergency Management

Q
A fire lane is blocked, who do I notify?
A
Contact the 9-1-1 Dispatch Office on their non-emergency line at (540) 582-7115.
Q
Can I get my blood pressure taken at the firehouse?
A
Yes, blood pressure screening is available at all stations. No appointment is needed.
More Information
Q
Do I need a carbon monoxide detector in my home?
A
Yes, carbon monoxide is an oderless, colorless gas. Carbon monoxide can be caused by an improperly operating gas stove, gas water heater, oil or gas furnance, fire place or kerosense heater. If your carbon monoxide detector sounds, please exit your home and call 911 immediately.
Q
Does FREM install Child Safety Seats?
A
At this time, FREM does not have certified child safety seat technicians.
Q
Does FREM provide public education?
A
Citizens or groups interested in scheduling fire/EMS exhibits, Fire Safety House, or public education speakers should call FREM Training Division at (540) 507-7916 to make arrangements. Requests for availability can be made by contacting the fire/rescue station closest to the event location. Career and volunteer providers conduct programs at dozens of events throughout the year, as staffing permits.
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Q
How can I report fire hazards?
A
Fire hazards, including hazards in the work place, hazardous waste, or any other problem that can be a fire hazard may be reported to the Spotsylvania County Fire Marshal's office during normal business hours at (540) 507-7900. To report a fire hazard after normal business hours, please call the non-emergency dispatch number at (540) 582-7115 and an on-duty fire marshal will be notified. All information pertaining to complaints is handled in a confidential manner.
Q
How do I prepare an escape plan for my home?
A
The four basic steps to prepare an escape plan for your home includes: draw a floor plan of your home; agree on a meeting place; practice your escape plan; and make your exit drill realistic. For a brochure on Exit Drills In The Home (EDITH), call FREM Administration at (540) 507-7900.
Q
How often do I need to change the battery in my smoke detector?
A
We recommend that residents change the batteries in smoke detectors every six months. A good time to change the batteries is during the spring and fall when daylight savings begins and ends.
Q
I am disabled and in an emergency, I would not be able to get out of my house by myself. Is there anything I can do ahead of time to alert the fire department?
A
Please contact the 9-1-1 Dispatch Office on their non-emergency line at (540) 582-7115 so this information can be noted in our computer system. If there is ever an emergency at your address, we would be alerted to the fact that there is a disabled resident at that address.
Q
I would like to have a bonfire at my next school, church, or other organization's event. Do I need a permit?
A
A permit is not required for a bonfire; however, the county has some basic guidelines on bonfires. The fire cannot be larger than 5'x5'x5' and cannot burn more than three (3) hours. You must also use seasoned wood. A bonfire must be attended at all times until completely extinguished!
Q
I would like to have the fire department present a safety talk to my church, school, or other organization.
A
Please contact the fire station closest to your facility at least two weeks in advance of your event. Please note that our availability may be limited by other duties, and units may need to remain "in-service" for response to alarms.
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Q
If the fire department or rescue squad needs to respond to my house, what is the best way I can make sure they find me?
A
When speaking with 9-1-1 dispatchers, give clear directions if your house is not clearly visible from the roadway and do not hang up until told to do so by the operator. Also, have your house number clearly visible on the front of your house with minimum 3" numbers that are illuminated at night. If you have a roadside mailbox, have your numbers clearly visible on the mailbox. If possible, have someone flag down the responding units as well.
Q
What are the guidelines for an outdoor fireplace (Chimeneas)?
A
Like any fireplace, it is necessary to follow some basic fire safety guidelines. Your chimenea is not intended as a primary heat source. Never use gasoline, kerosene, starter fluids, or any other substances, which may create a rapid buildup of fire. Do not use within four feet of any combustible materials or high wind condition. If the chimenea is used on a wood deck, protect the deck with a non-combustible surface to catch the sparks or popping coals. A "UL listed stove mat" or "hearth board" are two examples and are available at many hardware stores. Screens to cover the firebox are also available. Most importantly, always closely follow the instructions provided by the manufacturer so that you may safely enjoy your chimenea for many years.
Q
When an emergency vehicle is approaching that is displaying emergency lights and sirens, what should I do?
A
Safely pull to the nearest shoulder/curb and stop until the emergency vehicle has passed. Be aware that, at times, there may be more than one emergency vehicle that needs to pass.
Q
Why do fire trucks respond to motor vehicle accidents and medical calls?
A
Automobile accidents present other hazards such as potential fire, ruptured fuel tanks, and/or the presence of hazardous materials. Spotsylvania County firefighters are trained as Emergency Medical Technicians (EMTs) or Paramedics and can assist with patient care or in extricating (removing) trapped occupants of the vehicle. An engine company is automatically toned on those alarms that are serious in nature and may require additional staffing.
Q
Why do fire trucks with full lights and sirens stop and then proceed through a red light at intersections and then, after they go through, they turn off their lights and slow down?
A
Sometimes multiple units are dispatched to the same incident. The first-arriving unit on the scene performs an assessment and notifies the dispatcher of the situation and what equipment should continue or be canceled from the incident. This maximizes our use of resources, freeing emergency units to potentially take another call. Most likely, when you see an emergency vehicle with red lights and sirens stop and then proceed through an intersection and then slow down and turn the emergency lights off, they have been cancelled from the call to which they were responding.
Q
Why is my smoke detector making a chirping noise?
A
Anytime your detector goes off, it is important to pay attention. If the detector is sounding a loud alarm because it senses the presence of smoke, check your home thoroughly. If you smell smoke or are unable to locate a fire, call 911. If you don't smell smoke, the detector may be reacting to the presence of dust, steam, or a small insect. Dust and bugs can be removed by a vacuum cleaner. If the detector is just chirping, it probaly means that the battery is low. Replace the battery immediately. Batteries should be changed every six (6) months. A good time to change batteries is during "daylight savings time."

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Recreation/Sports Activities

Parks and Recreation

Q
How do I find out if an activity or class is canceled?
A
Web Cancellation page is maintained during normal office hours from 8:00am - 4:30pm, Monday through Friday. For the most up to date after hours and/or weekend updates, please call our cancellation line at 540-898-8546. In regards to sports, coaches are responsible for cancelling practices. The Parks and Recreation department cancels games. Please refer to the cancellation page and cancellation number listed above.
Q
How do I register for activities?
A
You can register in person, mail, online, or via drop box located at our office for those who cannot get to our office during normal business hours. We accept only cash, check, or money order for payment.
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Q
I have a credit on my account, can I use this online or just in the office?
A
Credits on account may be used online and in the office. When in the office and you have a credit, please let the person who is handling the registration know you have a credit prior to the processing of your transaction.
Q
What if I am not a resident of Spotsylvania County and want to register for activities?
A
Non-residents are welcome to sign up for various classes for an additional fee. Non-residents are not allowed to register for sports.
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Q
What is the refund procedure for activities I have registered for?
A
Individuals wishing to withdraw from a program must do so by contacting the Spotsylvania Parks and Recreation Department verbally and in writing at least one (1) week prior to the start of the program or by a designated date (noted on registration form) for sports programs. Refund requests will not be considered once a program has ended. All individual refunds will be subject to a 20% administrative charge.
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Road Maintenance/Improvements

County Administration

Q
Who do I call to repair potholes?
A
VDOT handles road work. They can be reached at 540-899-4300.
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Planning

Q
How can I get my private road paved and maintained?
A
If the owners of the road are willing to donate the needed land, the Rural Addition Program is available for some private roads.

Capital Projects Management

Q
What are PPTA Road Improvement Projects?
A
PPTA refers to the "Public Private Transportation Act of 1995," which is cited in Sections 56-558 thru 56-574 of the Code of Virginia (view at: http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+56-558). You can view the County of Spotsylvania's PPTA Road Improvement Projects at the Capital Projects Management Department's web pages at: www.spotsylvania.va.us/departments/capproj/.
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Q
Where can I get more information about PPTA Road Improvement Projects?
A
Please visit the Capital Projects Management Department's web pages for information about PPTA Road Improvement Projects. Visit www.spotsylvania.va.us/departments/capproj/.
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Q
Where can I obtain more information about Spotsylvania County's Route 3 Widening project?
A
Information about Spotsylvania County's Route 3 Widening project can be obtained by visiting the Capital Projects Management Department's website at: www.spotsylvania.va.us/departments/capproj/.
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Solid Waste/Recycling/Litter Control

General Services

Q
How can I reduce the amount of hazardous wastes in my home?
A
1) Use alternatives to hazardous products (i.e. natural cleaners - baking soda, vinegar, ammonia, etc.) 2) Read the label. Investigate the product's dangers before you make the purchase. 3) Buy only what you need to get the job done. 4) Share or donate unused portions with family, friends, charity, etc. 5) Remember - the County offers year around recycling collection for waste oil, kerosene, antifreeze and propane tanks.
Q
How can I set up curbside trash/recycling service?
A
The County does not provide curbside trash/recycling services; however, refer to the Yellow Pages, locate "Rubbish," and you will find a list of commercial haulers that provide these services.
Q
How do I dispose of Hazardous Waste properly?
A
Residents may safely dispose of hazardous wastes at our bi-annual Household Hazardous Waste Collection events held in the spring and fall. Accepted items include: gasoline, paint thinner, paint, cleaning solvents, pesticides, poisons, fertilizers, varnishes, stains, sealers, automotive fluids, coal tar products, creosote products, car batteries. Proper use, storage and disposal of these items is vital for the safety of your family and the environment.
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Q
How do I report roadside litter concerns?
A
To report a road in the County that is in need of a litter pick-up or for information of how to participate in a litter pick-up, please call the Litter Control Division 540-507-7709. For information on Adopt-A-Highway programs, contact Virginia Department of Transportation (VDOT) 1-800-774-3382.
Q
What is the tipping fee at Livingston Landfill?
A
County businesses and commercial haulers may dispose of refuse at the Livingston Landfill at the rate of $45/ton. The County landfill only accepts waste that has been generated within Spotsylvania County. Residents may dispose of their household refuse and recyclables free of charge at any of the County's eleven convenience sites.
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Q
What types of paper, metal, plastics can I recycle?
A
Check the link below for a listing of materials that we can recycle.
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Q
Who maintains the roads in the County?
A
The Virginia Department of of Transportation (VDOT) maintains the public roads (interstate, primary and secondary) in the County. Maintenance includes potholes, traffic signals and route signs, trees/branches, roadside ditches, curbs and gutters, and snow removal. To submit a maintenance inquiry, contact VDOT at 1-800-774-3382 or click on 'More Information' to fill out an online work request.
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Q
Why can't I recycle all plastics?
A
The County collects only what we can recycle. Local plastics market demands include #1 and #2 bottles and jugs. It is important to realize that not all plastics are created equal. Each type (#1-#7) and each shape container has unique ingredients and properties. As a result, they must be processed separately during manufacturing. As recycling markets expand, the County will make every effort to increase the different commodities collected. Until then, please only place the appropriate recyclables in the collection container to reduce the amount of contaminants in our end product.
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Taxes, Licenses, and Fees

Animal Control

Q
What are the Adoption Fees?
A
Dogs $85.00 Cats $ 55.00 Includes Spay/Neuter procedure and Rabies Vaccine. Small Animals $20.00 Livestock $ 65.00
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Q
Where do I buy a County Dog License?
A
A County license for your dog can be purchased at the Treasurer's Office (where local taxes are paid). Must bring current proof of rabies.
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Business License

Q
Partnership Agreement
A
This is a written agreement between all parties involved in the business and will need to be notarized and filed with the Clerk of the Circuit Court. There is no special form to use or file. You may want to check with the library for books on how to write this agreement or go to the Clerk's Office to view agreements already registered. Once this business is classified as a partnership, a tax return for a partnership will be filed at the end of the year. If each party decides to file a Schedule C (Profit or Loss from Business) to report money earned, each is responsible for their own license. Filing a schedule C is for a sole proprietor, not a partnership.
Q
Trade Name form for my business
A
The form for filing may be obtained at the Clerk of the Circuit Court and will need to be notarized. You should register the name before having business cards printed, opening a checking account or placing an ad in the phonebook, newspaper, etc.
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Commissioner of the Revenue

Q
Federal Tax Identification Number - Do I need to obtain this for my business?
A
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Q
I already have a State contractor's license; do I need to obtain a contractor's license for every county/city in which I perform work?
A
Yes, if that locality has a business license tax. (State and Counties/Cities are governed by separate regulations.) Since each locality sets their own tax rates (not to exceed the State Limits) the business license tax will vary. Not all localities in Virginia have the business license tax, so please contact the Commissioner of the Revenue or Director of Finance in each locality where the work is performed for your tax liability.
Q
I am going to be a contractor; do I need a state license?
A
You could be required to obtain a license with the State of Virginia in addition to the County Business License. The State Classifications are either a Class A, B, or C License. Generally you will need this license if you accept or bid on any jobs over $1,000. Once you get the State license this does not exempt you from any county or city license. For more information please call the State Board for Contractors at (804) 367-8511.
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Q
Is a business required to pay a business property tax?
A
Those businesses located in the County or with equipment in the County on January 1st are subject to the tax, for the full year, for machinery equipment, furniture and fixtures, as well as motor vehicles.
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Q
Sales Tax Identification Number - Do I need to obtain this for my business?
A
This is a State requirement for Virginia. If you will be buying wholesale or selling wholesale and/or retail, more than likely you will need to file Form R-1 with the State. Please contact the Virginia Department of Taxation at (804) 367-0954.
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Marriage License

Q
Where do I go to get a marriage license?
A
The Clerk of the Court handles marriage licenses.
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Meals Tax

Q
What are the requirements for a food establishment?
A
A registration form needs to be completed and filed with the Meals Tax Office. You will be responsible for collecting and remitting the County meals tax of 4% on all prepared foods (in addition to the State sales tax). The 4% meals tax is remitted to the County on the 20th of each month for the money collected the preceding month. The Monthly Remittance of Meals Tax form should be completed and return with your payment. The Meals Tax Office can be reached at (540) 507-7051. Health Department - For health permit requirements please call (540) 507-7386. Alcohol & Beverage Control Board - If alcohol is going to be served on or off the premises, please call (804) 213-4400 or visit them online at www.abc.state.va.us.
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Treasurer

Q
Why would you issue a wage lien when I only owe taxes for the current year?
A
Collection action may be taken for any delinquent account. An account becomes delinquent once the due date for that account has passed. Since the Personal Property Tax Relief Act has been in effect we are actively collecting on all delinquent accounts. We do this because the county doesn't receive the funds from the State for their portion of the taxes until the account has a $0.00 balance.
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Utilities

Q
How can I pay my bill?
A
All payments are received at the Treasurer's Office at 9104 Courthouse Road. The mailing address for payments: Spotsylvania Treasurer P.O. Box 9000 Spotsylvania, VA 22553 You can also pay your bill online (see link below) or you can call 1-800-272-9829, for a minimal charge
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Vehicle Registration Fees

Treasurer

Q
Do I still have to display a decal?
A
Effective January1, 2007, it is not required in Spotsylvania County that a decal be displayed on your windshield.
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Q
How much is a registration fee?
A
$25 for automobiles and $15 for motorcycles
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Q
How will I get in the landfill or green box site without a decal?
A
Our general services department has been notified that effective Jan 1,2007 it is not required to display a decal. You may be asked to show your drivers license as proof that you are a county resident
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Q
How will the county be able to collect taxes, once we no longer have decals, which we used as a collection tool?
A
The Treasurer's Office will continue to use the same collection tools it uses now for those who have delinquent taxes. One such is tool is a DMV freeze. If a person doesn't pay their taxes a "freeze" may be placed on their tags at DMV and taxes will need to be paid before their state tags can be renewed
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Q
What does the money for registration fees get used for?
A
All revenues collected as registration fees will go to the county's transportation fund to be used to improve Spotsylvania County roads.
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Q
What if a county deputy or other local law enforcer stops me and questions me for not having a decal?
A
All local law enforcement has been notified of the County's code change not requiring a county decal be displayed.
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Q
What if my vehicle is not currently registered with DMV- will I still be charged a registration fee?
A
Any vehicle that is on your personal property account and is taxable will be charged a registration fee. If your vehicle does not have a current registration as of January 1, 2007, no registration fee will be charged. We will receive this information from DMV and will review the status of vehicles throughout the year. If you register a vehicle during the year, which was not registered on January 1, you will be charged a registration fee for the full year once we are provided that information from DMV.
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Q
What is a registration fee?
A
The registration fee replaces the decal fee previously charged. It is a fee imposed on each motor vehicle which is normally garaged, stored or parked in the county.
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Q
Why is there no longer a decal?
A
The decision to stop displaying the decal was made to save the county the cost of the decal process and to save the customer the hassle of having to display and remove the decal each year or each time they obtained a new vehicle.
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