Start or Stop Water / Sewer Service

The Spotsylvania County Utilities Department provides water and sewer services in the primary settlement district of Spotsylvania County, Virginia. Some areas are not served by Spotsylvania County Utilities and may have private well and septic or another provider.      

  1. Start Service
  2. Stop Service
  3. WaterSmart Program

Start Service

written Application for Water and Sewer Service (PDF) is required for any water/sewer service to be initiated at a property address. For security reasons, please be aware that the application cannot be completed online or by telephone. Please print the application and provide the required information as well as signature(s). If you are unable to print the application, we will be happy to send it in the mail. 

Please allow sufficient time for your documents to reach our facility and give us a call at 540-507-7300, Press Option 1, to verify that the information has been received and your service order has been scheduled. Please allow at least one business day for your application to be processed. Starting or stopping services takes place during normal business hours: Monday through Friday, 8 a.m. to 4:30 p.m. (excluding holidays).

Requirements

If you are the Property Owner

  • A completed and signed application.  
  • Owner information is checked against Spotsylvania County’s land record database. If there is a discrepancy, you may be required to provide a copy of your Hud 1 Settlement Statement prior to initiating service.

If you are the Tenant(s) leasing/renting the property

  • A completed and signed application by all tenants listed on the lease/rental agreement.
  • Provide a copy of the lease agreement that has each tenant’s signature and the owner/agent’s signature.
  • Make sure the lease agreement states the tenant(s) are responsible for water/sewer utility service.

Properties with Sanitary Sewer Service Only

All residential or commercial properties that are serviced only by sanitary sewer service (no public water service available in location) will maintain an account in the owner’s name. Spotsylvania County Utilities will not establish a "sewer-only" account in the name of a tenant.

Delivery Methods

You may start or stop water/sewer services with Spotsylvania County Utilities by following the guidelines outlined above. Applications to start or stop water/sewer services are accepted in-person, through the mail, email or facsimile transmission (see below). Generally, it takes one business day to start or stop services; however, it can take longer if all requirements are not met. 

  1. Email
  2. In-Person
  3. Mail
  4. Fax

Email

Email the Customer Services Division the materials. The email address is:  customerservice@spotsylvania.va.us.

Please allow sufficient time for your documents to reach our facility and give us a call at 540-507-7300, Press Option 1, to verify that the information has been received and your service order has been scheduled. Please allow at least one business day for your application to be processed. Starting or stopping services takes place during normal business hours: Monday through Friday, 8 a.m. to 4:30 p.m. (excluding holidays).